You can use our websites and applications in accordance with the terms and conditions set forth in this document.
Please see our privacy policy for more information about how we utilise your personal information.

Oxley Barnes Limited (Oxley Barnes), a company registered in England and Wales with company number 09528299, own and runs this service. This service refers to oxleybarnes dot com website and related applications and services which we’ll refer to individually and collectively as “Oxley Barnes,”, “oxleybarnes dot com” “we”, “us”, or “our”.
For more information, contact Oxley Barnes Limited at 86-90, 4th Floor Paul Street, London, England, EC2A 4NE.

  1. Please take the time to thoroughly read these terms and conditions (“Terms”).
    By using our website and applications, along with all of their contents and features (including, but not limited to, any games, widgets, embeddable media players, and RSS feeds) (collectively, our “Services”), you agree to these Terms as well as the Privacy Policy, and any other notices, policies, or rules that Oxley Barnes Limited may from time to time post on our Services (each of which is incorporated into the Terms by this reference).
    Through links on our Services, users can view the Privacy Policy and Code of Conduct.
  2. Please do not access or use the Services if you do not agree to these Terms.
  3. At any time, Oxley Barnes Limited may alter these Terms.
    Please constantly examine the Terms to make sure you are informed of any updates.
    Your continued use of our Services following the posting of any modifications to the Terms signifies your consent to be bound by the revised and/or amended Terms.

ACCESSING OUR SERVICES

  1. You agree to use our Services solely for legal reasons, without interfering with anyone else’s rights or restricting or impeding their ability to use and enjoy our Services, and at all times in compliance with these Terms and all applicable laws and regulations.
  2. By using our Services, you agree not to utilise its contents for any commercial or other purposes, including marketing or the sale of any products or services, and to only use them for your own private, non-commercial use.
    Aside from your own personal, non-commercial use, you also agree not to modify, edit, or create a derivative work from any content on our Services.
    If you wish to use any content from our Services for any other purpose, you must first obtain our prior written consent.
  3. From time to time, we might restrict access to some or all of our Services (including, but not limited to, forums and communities) to users who have registered with us.
    You must keep any user identification codes, passwords, or other information you choose or are given as part of our security measures as secret, and you must not divulge them to anyone else.
    During the registration process and/or during any other interactions with our Services, we may request personal information from you. We will collect, keep, and use that information in line with our Privacy Policy.
    If we believe you have violated any of the terms of this agreement, we have the right to disable any user identification code or password, whether they were assigned to you by us or chosen by you.
  4. You must be 18 or over to use our websites or applications.
  5. We make no claims about the suitability or accessibility of any of the content on our Services for use in your country.
    You are in charge of making sure that any usage of our Services complies with all relevant local laws and ordinances.

RIGHTS TO INTELLECTUAL PROPERTY

  1. All information, data, text, documents, graphics, logos, designs, images, pictures, photos, videos, podcasts, weblogs, RSS feeds, widgets, embeddable media players, software, interactive features, advertisements, or other content, services, or materials (or any part of them) accessible on our services (Materials) are protected by copyright, trade mark, database rights, and other intellectual property rights and are owned by or licenced to us or are otherwise used.
    Nothing in this document should be read to grant any licence or permission to use the Materials in any other way than as expressly permitted by these Terms.
  2. You agree not to copy, store in any medium (including on any other website), distribute, transmit, re-transmit, republish, broadcast, modify, or show in public any part of our Services, unless expressly permitted on our Services, without our prior written permission (and the prior written consent of the owner of the relevant intellectual property rights, as and if applicable), in accordance with the Copyright, Designs, and Patents Act 1988.

CONTRIBUTIONS FROM USERS TO OUR SERVICES

BEFORE UPLOADING OR OTHERWISE TRANSMITTING ANY CONTENT TO THE SITE, PLEASE READ THIS SECTION CAREFULLY.
PLEASE DO NOT SUBMIT YOUR CONTRIBUTION TO THE SITE IF YOU DO NOT WANT TO GRANT US THE PERMISSIONS SET OUT IN THESE TERMS.

  1. We may give users the ability to transmit and/or submit contributions to our services in the future, including without limitation any text, pictures, images, videos, or audio material (user Contributions).
  2. You are required to adhere to the content guidelines outlined in the Code of Conduct whenever you utilise a feature that enables you to submit user Contributions or contact other users of our Services.
    You guarantee that any user contributions adhere to the Code of Conduct, and you agree to fully pay us for any costs associated with your failure to uphold that guarantee.
  3. Any original user Contribution you provide still belongs to you as the creator.
    You hereby irrevocably and unconditionally grant us a non-exclusive, worldwide, royalty-free, sublicensable licence of the entire work that you submit to any of our Services (including without limitation any forum, blog, social network, discussion page, photo album, or video uploading facility) in exchange for us providing you with the opportunity to upload any user Contribution (which you acknowledge as being of sufficient benefit to you).
  4. Your permission to use the user contribution is not exclusive, so you are free to use it however you see fit and in any medium, including allowing others to use it—as long as it does not conflict with or limit the rights you have granted to us.
  5. You authorise us to grant, and we hereby do so, a non-exclusive licence to each user of our Services for them to view, hear, read, stream, download, link to, and otherwise access your user contributions to our Services through our Services, as well as for them to otherwise use such user contributions as permitted by the functionality of our Services and in accordance with these Terms.
  6. Your user Contributions and any repercussions of submitting them to our services are totally your responsibility.
    You affirm that:

(a) The user contribution is your own original work, and you own all rights, title, and interest in it; alternatively, you have obtained all necessary licences, rights, consents, and permissions to use and authorise us to use all intellectual property rights (including without limitation copyright) in the user contribution to allow us to use it as described in these Terms;

(b) The user has no items.
Contribution incites racial, cultural, or religious hatred, impersonates or appears to impersonate another person, is in contempt of court, violates any law or regulation, or encourages behaviour that would constitute a criminal offence (including without limitation any behaviour that would be considered an offence under the Terrorism Act of 2006) or give rise to civil liability.

(c) Unless you have the express, prior permission of the other person (or their parent or guardian if they are under 16), firm, or enterprise in connection with your user Contribution or in connection with your use of our Services, you will not collect, obtain, compile, gather, transmit, reproduce, delete, revise, view, or display any material, data, or information, whether personally identifiable or not, posted by or concerning any other person, firm, or enterprise.

(d) The user contribution is free of any malicious code, such as a virus, corrupt file, cancelbot, worm programme, or malicious code intended to limit the functionality of any software, hardware, telecommunications, networks, servers, or other equipment, as well as any adware, spy ware, Trojan horse, or other material aimed at inflicting harm to, interfering with, incorrectly intercepting, or extorting any data or personal information;

(e) For whatever purpose, you may not alter any TCP/IP packet headers or portions of header information in any user contribution;

(f) You must refrain from submitting any content or taking any acts that lead to the distribution of junk email, chain letters, questionnaires, competitions, pyramid selling schemes, duplicate or unsolicited messages, or what are known as “spamming” and “phishing”; and

(g) As a result of our use or exploitation of any user Contribution, we shall not be obligated to pay or incur any sums to any person or organisation.

  1. You grant us the non-exclusive, royalty-free right to use any name, user name, screen name, likeness, photograph, signature, and/or biographical material that you provide to us by waiving any moral rights or similar rights that may currently exist or be created in the future in any part of the world.
  2. In order to confirm the licences and rights granted under these Terms, you must perform all such acts and obtain the execution and delivery of all other papers, as reasonably demanded by us.
  3. We shall regard all user contributions to be non-confidential and will be free to use, copy, distribute, and disclose any such content to other parties for any reason.
    We also reserve the right to contact any third party who has a claim that any information provided or uploaded by you to our site infringes on their legal rights to privacy or intellectual property, or otherwise violates UK or other applicable laws and regulations.

MATERIAL REMOVALS

  1. We may, but are not obligated to, (a) actively evaluate user contributions to our services; and/or (b) remove any user contributions posted by you or any other user to our services if we determine that they do not, in our judgement, comply with these Terms.
  2. We reserve the right, in our sole discretion, at any time, without obligation and with or without prior notice, to (a) refuse to post any user Contribution on our Services; (b) remove or suspend or disable access to any user Contributions; (c) revoke your registration (where applicable), your right to access and/or use our Services, or your right to submit any user Contributions; and (d) use any technological, legal, operational, or other means available to enforce these Terms, including, but not (where applicable).
  3. Please let us know if you think that a Contribution on our website violates your rights, our code of conduct, or any of these website terms so that we can look into it.
    Sending an email to enquiries@oxleybarnes.com will allow you to do this.
    In your email, kindly provide the following details:

your email address and name.

what website you have been visiting is called.

The part of the statement that worries you and why you think it needs to be changed.
Please explain why you believe the statement to be factually wrong.

the page on our website where the statement is located.

Whether you are aware of the author of the statement and/or have the person’s information.

Whether you are okay with us giving the person who posted the statement your name and contact information.
Please take note that we will only disclose your information with your consent.

USE OF INFORMATION RELATED TO OUR SERVICES

  1. Information released through our Services is only meant to serve as general information and is not meant to be taken as advice that should be relied upon.
    We make no representations or warranties regarding the accuracy or error-free nature of any Materials, and we expressly disclaim all liability and responsibility for any harm caused by your or any other person’s reliance on any content found at our Services.
  2. You understand that while using our Services, you may come into contact with materials coming from a number of sources, and that we are not liable for the accuracy, usefulness, or safety of such materials.
    We disclaim any and all duty in relation to any user contributions or other materials, and we do not support any opinions, recommendations, or advice contained in any user contributions.
  3. We strive to update our Services often, and we reserve the right to make changes at any time.
    Our Services are always subject to closure or temporary suspension at our sole discretion.
    We are not required to update the Materials, and they may be out of date at any time.

WARNINGS AND EXCLUSION

  1. Our services are offered “AS IS” and “AS AVAILABLE” without any type of guarantee or endorsement.
    In connection with our Services and your use of our Services, we hereby disclaim all warranties, conditions, and other terms of any kind, stated or implied, to the maximum extent permissible by applicable law (including, without limitation, as to satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy).
  2. We do not guarantee that any Materials on our Services will operate continuously or without errors, that errors will be fixed, or that our Services or the systems that host them are virus- or bug-free.

RESTRICTIONS ON LIABILITY

  1. We disclaim all responsibility for any user contributions made by any of our users.
    All risks associated with using our Services, the Materials, and/or any user contributions are your responsibility.
  2. To the fullest extent allowed by law, we, our affiliates, and third parties connected to us expressly disclaim all responsibility for any direct, indirect, consequential, special, or exemplary loss or damage (whether such losses were foreseen, foreseeable, known, or otherwise) arising from, out of, or in connection with the use of our Services, including without limitation: (a) injury and/or damage to persons or property as a result of an act of God;

This does not affect our liability for wrongful death or personal damage caused by our carelessness, for fraudulent misrepresentation or misrepresentation as to a material fact, or for any other liability that cannot be excluded or restricted by relevant laws or regulations.

  1. We won’t be held accountable for any violation of these terms brought on by events beyond of our control.

YOUR REIMBURSEMENT

  1. You agree to pay us in full, as well as any of our officers, directors, employees, agents, representatives, licensors, suppliers, and operational service providers, immediately upon demand with respect to any and all claims, actions, proceedings, demands, damages, losses, liabilities, costs and expenses suffered or reasonably incurred by us as a result of, or in connection with, your access to and use of our Services in a manner that is not in accordance with these Terms or any applicable law or regulation.

OFFENSES LIKE VIRUSES, HACKING, AND OTHERS

  1. You must not abuse our services by introducing, transmitting, or arranging the sending of any malicious software, such as spyware, adware, Trojan horses, corrupt files, cancelbots, Trojan horses, worms, time or logic bombs, keystroke loggers, or corrupt files, that could corrupt data or steal personal information or interfere with, incorrectly intercept, or expropriate data.
    You must not try to access our Services, the servers where they are kept, or any other server, computer, or database that is linked to our Services in an unauthorised manner.
    Denial-of-service, distributed denial-of-service, and other types of attacks are not permitted to be used to attack our services.
  2. Any violation of this clause is illegal under the Computer Misuse Act of 1990.
    Any such violation will be reported to the appropriate law enforcement agencies, and we will work with them by giving them your identification.
    Your ability to utilise our Services in the case of such a breach will end immediately.
  3. You use our Services, download any Materials from our Services, or any other website linked to it, at your own risk. We are not responsible for any loss or damage resulting from a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programmes, data, or other proprietary material.

AS WELL AS FROM OUR SERVICES, LINKS

from one of our Services

  1. These links are given solely for your information and we have no control over the availability or content of any third-party websites that you may access through our Services.
    You access any linked site at your own risk, and it is your responsibility to take all necessary precautions to protect yourself from viruses and other harmful components.
  2. We do not endorse and are not directly or indirectly responsible or liable (for any damage, loss, or offence caused by or in connection with your access to and use of such third party sites and any available services) for any content, advertising, products, services, views expressed, or information on or available from third party websites (including without limitation payment for and delivery of any products or services).
    You and the relevant provider of that site and/or any applicable service are the only parties to any Terms, conditions, warranties, or representations related to any dealings on any third-party websites.

Including Links to Our Services

  1. As long as you fully comply with these Terms, you are permitted to link to any website that is a part of our Services and its home page without first obtaining our prior written approval.
  2. Unless you have our prior written consent, you are not allowed to link to any other pages on our Services besides the home page (and for the avoidance of doubt, such consent shall be deemed given in respect of RSS feeds, widgets and embeddable media players which we may make available PROVIDED THAT you use them in accordance with these Terms and any further instructions published through our Services).
    Without prior warning, we retain the right to revoke the licence to link.
    The website from which you are connecting must adhere in every way to the Code of Conduct’s content requirements.
    No other website may frame any of our Services.
  3. Any links to our services must be legitimate, ethical, and must not harm or unfairly advantage our reputation.
    You may not create a link in any way that implies an affiliation, endorsement, approval, or any other type of support from us when none exists.
    Links to our Services do not imply that we support, are associated with, or have any affiliation with the sites that are linked, or that the sites that are linked are authorised to use any of our trade names, brands, logos, or copyright symbols, or the trademarks of any of our affiliates or licensors.
  4. The following “Excluded websites” are not permitted to link to our Services:

websites that encourage or assist antisocial behaviour or instigate hatred based on race, religion, gender, sexual orientation, or other factors;

websites that incite, promote, or enable violence;

websites that support, incite, or enable terrorism or other criminal activity that jeopardises UK national security;

websites that exploit weaker groups in society or practise any form of discrimination against them;

websites that support, enable, or promote illegal activities;

websites that are deceptive, pornographic, libellous, or that include content that is unlawful or otherwise subject to legal action in the UK; or

websites that violate users’ privacy.

SPONSORSHIP AND ADVERTISING

  1. From time to time, sponsorship and advertising may be present in some portions or all of the Services.
    Advertisers and sponsors are in charge of making sure that any content they submit for placement on our Services complies with all applicable laws, rules, and codes as well as these Terms.
    Any error or inaccuracy in such advertising or sponsorship materials will not be our responsibility.

SOFTWARE

  1. Occasionally, we may make some software that is either our protected work or the protected work of one of our suppliers available for download via our Services.
    The programme may only be used by you on a non-exclusive basis in accordance with its intended uses.
    You are not permitted to disseminate, sell, reverse engineer, disassemble, decompile, or otherwise deal with the software for any other reason.

PRIVACY

  1. As required by data protection law, including the General Data Protection Regulation (“GDPR”), we take the protection of your privacy extremely seriously and are dedicated to keeping any personal information you disclose to us safe and secure.
    Your personal information will be collected, stored, and used in accordance with our Privacy Policy if it is provided by you through any registration processes or other interactions with our Services.
    Please refer to the Privacy Policy for complete information if you have any queries about how we may use your personal information. You may also email us at enquiries@oxleybarnes.com.

Widgets, embedded media players, and RSS feeds

  1. You agree to be bound by these Terms, including, for the avoidance of doubt, the terms set forth in this section titled “RSS Feeds, Widgets, and Embeddable Media Players” and the terms set forth in the section above titled “Linking to our Services,” by downloading an RSS feed from our Services or by adding our widgets or embeddable media players to a website.
  2. Provided that you comply with these Terms, we hereby grant you a non-transferable, non-sub-licensable, royalty-free, non-exclusive licence to display on your website (the “Your Website”) any active links or other source identifiers and other information or materials that you specifically choose to receive from us via an RSS feed, our widgets, or our embeddable media players (our Content).
  3. You are not permitted to directly or indirectly charge users for accessing our content, to monetize it in any other way, or to make any attempt to resell our content.
    The use of embedded media players, widgets, or RSS feeds in connection with commercial activities is prohibited.
  4. You are not permitted to directly or indirectly modify, edit, add to, or summarise any of our Content or any other content available through our Services, nor are you permitted to embed any of our Content in an HTML frameset.
  5. Without incurring any liability, we reserve the right to at any time limit, suspend, or terminate our RSS feeds, the content pushed into our widgets or embeddable media players, the licence herein granted, or your use or access to the RSS feeds, widgets, embeddable media players, or our Content.
    Upon receiving notice of termination from us, you agree to delete any copies of the RSS feeds, widgets, embeddable media players, and all of our Content.
  6. You pledge to:

(a) Your website does not violate any third party’s intellectual property rights and is not an excluded site. It also does not contain any material that is libellous, defamatory, pornographic, obscene, or that could bring us into disrepute.

(b) In regard to their use of our Content, users of Your website are subject to conditions that are identical to these Terms.

SUBSCRIPTIONS AND SINGLE ISSUES FOR APP PURCHASES

  1. You can purchase our apps as single issues or subscriptions.
    If you don’t already own the current issue, your subscription will also include any future editions that are produced. Subscriptions are offered on a monthly or annual basis.
    When you purchase an annual subscription, we might give you a 30-day free trial during which you’ll have immediate access to the most recent issue and the one that will be released the following month.
    When you join up for the trial, there will be no fee, and if you decide you don’t like the magazine, you may end the trial at any time.
    If a free trial is available, all unused time will be lost when you buy a membership.
    Please be aware that digital subscriptions do not come with the cover mount materials or supplements that you would receive with a printed copy.
  2. Unless auto-renew is turned off at least 24 hours prior to the end of the current subscription period, your subscription will automatically renew.
    If your subscription renews, you will be charged for the renewal within 24 hours of the current period’s conclusion. The renewal will be for the same duration as the current term and will be priced at the subscription rate currently in effect for that product.
    By heading to your account settings after making a purchase, you may control your subscriptions and turn off auto-renewal.
    During the active subscription time, it is not possible to cancel an existing subscription.

ORDER OF PRIORITY

  1. If there is a disagreement between these Terms and any additional terms relating to specific content on our Services (such as the Code of Conduct), the additional terms will take precedence.

SEVERABILITY

  1. If any of these terms are found to be unlawful, void, or otherwise unenforceable under the laws of any state or nation in which these terms are intended to be effective, such term shall be severed and deleted from these terms to the extent and within the jurisdiction in which it is unlawful, void, or unenforceable, and the remaining terms shall survive, remain in full force and effect, and continue to be enforceable.

JURISDICTION

  1. The laws of England and Wales shall apply to the interpretation and construction of the Terms.

DISPUTES

  1. The courts of England and Wales shall have jurisdiction over any disputes resulting from or relating to our Services.

CV SERVICES

The following additional terms and conditions govern your use of our CV services, which you are presumed to agree when you pay for any of our services.

When payment is received for the service, the Client is deemed to have accepted these Terms, which make up the contract between Oxley Barnes and the Client. Value Added Taxes or other Applicable Sales Taxes are Included in All Fees. Tax will be added to any indicated price and payable at the current rate in the UK.

Once Oxley Barnes accepts your order, a contract is only in effect. We retain the right to reject your order or discontinue providing services or goods at any time and without prior notice. There are fees associated with any cancellations, which are subject to our cancellation policy below. Without previous warning, all prices and services are subject to change. If our services are not used within 6 months after the date of purchase, the order will be cancelled without a return.

Information submitted by users of Oxley Barnes’ services is accepted in good faith, but Oxley Barnes is in no way liable for the accuracy of that information.

Card payments must be made in advance for all ordered services. Payments can be made to an advisor over the phone or online. You can also use PayPal or bank transfers. Services won’t start until full payment has been made or the Payment Plan Agreement has been approved.

Following the construction of a new CV, LinkedIn profile, or cover letter, Oxley Barnes will make any modifications you request within the predetermined window of three working days. Any warranties will be void if you make any modifications to the document Oxley Barnes has created on your own. We have the right to refuse any further work being done.

Please be aware that you may be looking at a turnaround time will increase if Oxley Barnes requests additional information and you take longer than 2 days to respond to the writer.

Following the first draught, any additional roles or substantial volumes of information can result in higher fees. Please get in touch with our team at hello@oxleybarnes.com if you need an extension for modifications.

Following the acquisition of a custom CV package, Oxley Barnes and its CV writers will make every effort to completely rewrite the document. Under no circumstances would we intentionally be dishonest or fabricate successes.

Timeframes are always given with “best efforts” and are met in more than 95% of situations. However, Oxley Barnes disclaims all duty and responsibility for any service interruptions brought on by malfunctions in its own internet, email, or other supporting services or those of its clients’ internet, email, or other supporting services. We always put forth our utmost effort to guarantee that timetables are met.

Oxley Barnes only communicates with the “client”. The client may not be the person who pays for the service The only person who can manage complaints, refunds, modifications, and correspondence is the client using the service. We won’t discuss a client’s service with any third party due to data protection, even if they pose as relatives or friends. We do make an exception for clients who are under the age of 18* or their carers.

We’ll provide you unlimited revisions for three working days following the initial draught to make sure you’re completely happy with the result.

Cancellation and Returns Policy:

We will collect payment for the service you ordered when we receive your order. The services offered by Oxley Barnes are tailored to the needs of the client or are obviously individualised, thus they are exempt from the standard distance selling laws. Once the job has started, Oxley Barnes does not issue refunds.

Complaints:

We apologise that you desire to complain about Oxley Barnes. Please follow the complaints procedure. To make sure you understand what occurs when you file a complaint and how to file a complaint with us, please carefully read the Oxley Barnes Code of Practise for Complaints Handling, which is provided below. We take all customer complaints very seriously and work quickly to find solutions. You only need to follow the steps below and fully explain your reasons for being unhappy with the service provided by Oxley Barnes in order to file a complaint. Within seven working days, we hope to fully investigate your issue and provide a resolution.

Please contact hello@oxleybarnes.com by email. Your email must include information about the date you made your purchase, the payment method you used, and the Writer you are currently collaborating with. Then, kindly continue by outlining your issue in as much detail as you can.

Within three working days, we will look into the matter, complete our evaluation, and offer an official answer.

Data Consent, Usage and Collection

Upon order of any given package you are agreeing that Oxley Barnes will use supplied and collected data to complete all package orders. This data will be removed 7 years after an order has been placed.

Information may be used to offer additional services within the 7 year period and upon order you are giving your consent to this usage. For more information on the use of your data email or to opt out of further offers once an order has been completed email hello@oxleybarnes.com.

Information held in relation to clients or supplied pre order will be used for CV, Job Searching, and related services offered by Oxley Barnes Limited and connected companies.

Career Advice and LinkedIn Profile advice. No information will be passed to 3rd parties unless this

relates to the completion of your order and the 3rd party complies with GDPR and has given their

confirmation of this.

Oxley Barnes does not process or hold payment information directly and takes payment via PayPal. No information is held or processed regarding card or bank details.

Order Delivery

When placing an order, you are agreeing that the only method of order delivery included in the cost of your order will be via Word or PDF document sent by email to an email address provided by yourself.

All completed orders are sent to the email address provided. If the package is not received we suggest you initially check your spam folder in case it has been filtered incorrectly.

PAYMENT PLANS

Payment Plan Agreement
These terms and conditions document the agreement between Oxley Barnes Limited (“Oxley Barnes Limited”, “us” we”) and You (“you”, your”) whereby you agree to enter into a payment plan to repay the monies owing to your creditor (“creditor”). Your creditor is Oxley Barnes Limited.
You owe the creditor the balance of your overdue amount (the “balance”). You agree to repay the balance by entering into the agreed payment plan that you specified on our online payment portal services, including any variation that you make to your agreed payments plan (“payment plan”) in accordance with these payment terms and conditions (“terms and conditions”).
You agree to make payment amounts specified and made by you as payment of the balance outstanding to the creditor until the balance is repaid in full.
Payments will be deducted from your bank account for the agreed amount via the method nominated by you.
By entering into this payment plan, you acknowledge and agree to be bound by these terms and conditions as outlined below. We also agree to be bound by these terms and conditions. If there is any inconsistency between these terms and conditions and any other terms set out on our website, these terms and conditions will prevail with respect to your payment arrangement (except as expressly contemplated by these terms and conditions).

  1. Acknowledgement of the balance
    You agree that you acknowledge that the amount stated within the payment plan is the amount owed to your creditor as the full payment amount of the outstanding balance.
  2. Registration for our Online Services
    In summary, Oxley Barnes Limited’s online services allows you to register with Oxley Barnes Limited online and enter into a payment plan and make a variation to a payment plan to repay your balance that you owe to your creditor.
    In order to access and use Oxley Barnes Limited’s online services (“online services”), you must use the online payment portal. By using the online services we will collect personal information/personal data from you, which will be used by and disclosed by Oxley Barnes Limited, on the terms set out in Oxley Barnes Limited’s Privacy Policy specified on our website, which you agree will be binding on you.
    Your access to our online services is subject to these terms and conditions, Oxley Barnes Limited’s privacy policy disclosed on our website, notices, disclaimers, our Website & Online Services Terms and Conditions, any other terms and conditions or other statements contained on our website, will be referred to collectively as “terms and conditions”.
  3. Account Security
    You are responsible for maintaining the security of your access to our online services. We will not take responsibility for unauthorised access and use of your online services unless such unauthorised access or use was caused by our failure to take reasonable steps to prevent such access and use.
  4. Authority to Act for You
    You authorise us to do the following:
    1. use your personal information/personal data to make enquires regarding your financial situation, to better ascertain the most appropriate and beneficial way to provide our services to you;
    2. negotiate a payment plan with your creditor on your behalf;
    3. make arrangements for you to make payments to your creditor in accordance with the payment plan; or
    4. provide you with regular updates relating to your payment plan.
  5. Payment plan
    1. You agree that we will make arrangements with you to repay your creditor in accordance with the payment plan in place.
    2. We will have payment records which we will provide to you and your creditor in relation to your balance.
    3. You agree that the amount specified in the payment plan will be paid to your creditor for the payment instalment of your balance for the period specified in the payment plan until the total outstanding balance is repaid in full.
    4. All instalments under your payment plan must be paid on or before the due date and you need to ensure that there are sufficient funds available in the nominated account to meet the instalment payments.
    5. As part of the payment plan, you will provide details of your debit or credit card or nominated bank account from which payments are to be made by you in respect of your balance owing to your creditor. By providing those details, you agree to Oxley Barnes Limited (or Oxley Barnes Limited’s agent) establishing a payment plan against that debit or credit card or bank account details on the terms of the Direct Debit Request and Direct Debit Service Agreement attached to these terms for the amounts payable by you under the agreed payment plan.
    6. Oxley Barnes Limited will automatically deduct payments due on the scheduled dates in accordance with your payment plan and the Direct Debit Service Agreement. Subject to these terms and the terms of the Direct Debit Request Service Agreement, you hereby expressly consent to, authorize and instruct Oxley Barnes Limited to deduct the payment amounts from the debit or credit card or bank account nominated by you in your account details. You may update or change your preferred debit or credit card or bank account details at any time by your online services or by contacting us. You must ensure that you have sufficient funds available on the debit card or nominated bank account by you in order to make the payments due on the due date for payment specified in the payment plan.
    7. You are liable for any fees or charges imposed by your debit or credit card or bank account provider except to the extent that they are imposed as a result of our error or system failure. If the automatic payment process fails (for example because your debit card has expired) a late fee may be applied by your creditor or debit or credit card or bank account provider unless you otherwise make the payment on or before the relevant due date. You authorise us to debit your debit or credit card or bank account at a later time or date to deduct the agreed payments under the payment plan.
    8. You will receive payment reminders of your payment plan via email and/or SMS.
    9. If the payment method is by standing order from your bank account, you must ensure that you arrange and maintain the standing order until your payment plan is complete.
    10. You should ensure that you always have enough funds in your account to process payments for the payment plan.
  6. Payment
    1. Where a payment option is given to you with respect of payment plan, you may choose to make payment by way of:
      1. Debit Card Payment,
      2. Credit Card Payment,
      3. Direct Debit, or
      4. Standing Order
    2. All payments made in the course of your use of the services are made using Stripe. In using the website, the services or when making any payment in relation to your use of the services, you warrant that you have read, understood and agree to be bound by the Stripe terms and conditions which are available on the Stripe website.
    3. You acknowledge and agree that where a request for a payment is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the payment.
    4. If you dispute any payment made to us, you must contact us immediately and provide full details of your claim.
  7. Settlement in full
    • Your settlement in full must be completed within the time frame specified in your settlement offer.
  8. Refund Policy
    Oxley Barnes Limited will only provide you with a refund of the payment in the event that we are unable to continue to provide the online services, you have made an overpayment.
    Full refund is also available 14 days or more from your course start date. There will be no refunds 13 days or less from your course start date. Days are calculated from your reservation payment date and time.
    Your course start date is the start date of the course you made your initial reservation. This is your course start date even if you postpone your start date for example with another cohort for example.

Refunds are returned to the source credit or debit card or bank account that the payment was made from.
Applications for a refund must be in writing to hello@oxleybarnes.com stating your enrolment details and reason for withdrawal. Refund will take up to 7 days to process from application.

  1. Failure to make payments
    If you fail to make a specified payment on the payment date, there is a risk that the payment plan will be cancelled. We also reserve the right to engage a debt recovery company or any other legal means to to recover any debt from you.
  2. Contact whilst on a payment plan
    While an arrangement is in place, we will not contact you unless:
  3. Changes to this plan
    No changes will be made unless you make a variation to the payment plan. Any prior arrangements made in writing or orally are superseded by the current payment plan.

newest revision: 11 Jun 2023